Animal Medical Associates

575 Main Street
Saco, ME 04072

(207)282-5151

animalmedicalassociates.com

Appointment Policy

To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.  However, if you are late for an appointment, it may be necessary for us to reschedule you to another day or time in order to ensure that our schedule stays on time for our other patients.  You may also be charged for a visit if you do not provide us with 24 hours cancellation notice.

For your convenience, drop-off' appointments are available. A 'drop off' means you could bring your pet at the time that works best for you and leave him/her with us for a couple of hours. Usually we will ask you to drop off' sometime in the morning so our doctors can examine the patient in between appointments or at the time purposely reserved for admitted patients. Once the doctor is done, she will give you a call to go over the diagnosis and to give you discharge instructions.

For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet. We recommend that animals be placed on a leash or in pet carriers before entering the waiting room.

Payment Policy

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Care Credit, cash and personal checks.


Patient Arrival Policy

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.

All cats must be presented in an appropriate cat carrier or on a leash.

We do request that you come 10 minutes in advance of your scheduled appointment time in order to allow for us to check your pet in.  We may need to reschedule your appointment if you arrive later than we scheduled.